PART I INTRODUCTION

1 Introduction to Human Resource Management

2 Equal Opportunity and the Law

3 Human Resource Management Strategy and Analysis

PART II RECRUITMENT,PLACEMENT,AND TALENT MANAGEMENT

4 Job Analysis and the Talent Management Process

5 Personnel Planning and Recruiting

6 Employee Testing and Selection

7 Interviewing candidates

PART III TRAINING AND DEVELOPMENT

8 Training and Developing Employees

9 Performance Management and Appraisal

10 Managing Employee Retention, Engagement, and Careers

PART IV COMPENSATION

11 Establishing Strategic Pay Plans

12 Pay for Performance and Financial Incentives

13 Benefits and Services

PART V ENRICHMENT TOPICS IN HUMAN RESOURCE MANAGEMENT

14 Ethics, Employee Relations, and Fair Treatment at Work

15 Labor Relations and Collective Bargaining

16 Employee Safety and Health

17 Managing Global Human Resources

18 Managing Human Resource in Small and Entrepreneurial Firms

APPENDICES

Appendix A PHR and SPHR Knowledge Base

Appendix B Comprehensive Cases

Glossary

Name/Organization Index

Subject Index